Someone once said, “the more advocates you have, the fewer ads you’ll have to buy”. Spending on marketing is one thing, but nothing beats growing your clientele organically. It’s about time we focused more on customer satisfaction, meeting their direct needs and desires. People will forget what you did, but never forget how you made them feel. This upcoming workshop is based on just that. We’re talking great customer service – practicable measures to keep your customers coming back; ensuring the continuous growth of your business. It comes off on Sat 28th August via Zoom. Our facilitator is Ms. Maureen Atebawone; founder of Bawoni Consult – a customer experience consulting agency.
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